🔒 Privacy Policy

Effective Date: October 25, 2024

Last Updated: October 25, 2024

1. Information We Collect

Google Account Information

When you log in to Transcript Monkey using Google OAuth, we collect the following information from your Google profile:

• Name: Your full name as provided by Google
• Email Address: Your primary Google email address
• Profile Photo: Your Google profile picture

Usage Information

We may collect basic usage analytics to improve our service:

• Number of transcriptions performed
• General usage patterns (anonymous)
• Error logs (without personal content)

2. How We Use Your Information

We use the collected information for the following purposes:

• Authentication: To verify your identity and provide secure access to the extension
• User Experience: To personalize your experience and display your name/photo in the interface
• Account Management: To manage your subscription and usage limits
• Communication: To send important service updates or respond to support requests
• Service Improvement: To analyze usage patterns and improve our transcription service

3. Audio and Video Content

Here's what happens to your content:

• Audio/video files are temporarily processed for transcription
• Content is immediately deleted after transcription is complete
• We do not use your content to train AI models
• We do not share your content with third parties
• No copies or backups of your content are retained

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmission is encrypted using HTTPS/TLS
• Secure Storage: Account information is stored in secure, encrypted databases
• Limited Access: Only authorized personnel have access to user data
• Regular Security Audits: We regularly review and update our security practices

5. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Google OAuth: Authentication is handled by Google's secure OAuth system
• Payment Processing: Payment information is handled by secure payment processors (we do not store payment details)
• Legal Requirements: If required by law or to protect our rights and users' safety

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and associated data
• Revoke Access: Disconnect Google authentication at any time
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your information for the following periods:

• Account Information: Until you delete your account or request deletion
• Usage Analytics: Anonymized data may be retained for up to 2 years for service improvement
• Audio/Video Content: Immediately deleted after transcription (zero retention)

8. Children's Privacy

Transcript Monkey is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will:

• Update the "Last Updated" date at the top of this policy
• Notify users of significant changes via email or extension notification
• Provide a reasonable notice period before changes take effect